Make an Appointment: 0431 819 879 | [email protected]

  • FAQs

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    What are your available appointment times?

    Currently, my availability is:

    • Tuesdays from 10 a.m. to 8:00 p.m.
    • Wednesdays from 8 a.m. to 5:30 p.m.
    • Thursdays from 9 a.m. to 6 p.m.
    • Saturdays from 8 a.m. to 4 p.m.

    How do I make an appointment?

    You can make an appointment by calling us on 0431819879 or emailing us at [email protected] Details are also available on our Contact Page.

    How long are appointments?

    An initial appointment is generally for up to 90 minutes because it involves getting a comprehensive history of your presenting concerns and setting goals for therapy. Subsequent appointments last for 55 minutes.

    Is what I say confidential?

    What happens in sessions remains confidential except in case of risk of harm to yourself or others, or if your information is subpoenaed for court purposes. We will liaise with any third party, including family members, your GP, other health professionals involved in your care, and/or schools only with your consent. Your notes and details are securely stored and are not accessible to anyone outside of flourish inside out Psychology Services. For more details about confidentiality, please read here.

    What are your fees?

    The Australian Psychological Society and the Australian Association of Psychologists Inc. recommend fees of $300 for 55-minute appointments.

    Our fees for an initial appointment are $260 and subsequent appointments will be $210. If you have a referral via a mental health care plan, you will receive a Medicare rebate of  $92.90

    How many sessions will I need?

    Session number and frequency will be determined by your presenting concerns. Goals will be reviewed every six sessions to ensure you are getting the best out of therapy.

    Can I claim any Medicare rebates?

    If you have obtained a Mental Health Care Plan (MHCP) from your GP or psychiatrist, you are eligible for a Medicare rebate for up to 10 sessions. This has recently been changed to 20 sessions. The Medicare rebate is $92.90. After 6 sessions, you will need to see your GP to get an updated plan if you are eligible for further sessions depending on your goals and needs.

    Do you communicate with my GP?

    We send a brief summary of the assessment and our treatment plan to your GP after the initial session. We also send progress reports after the 6th, 10th, and 20th sessions, as well as upon completion of therapy (whichever comes first).

    Is there a cancellation policy?

    In order to maximize our availability to clients and minimize lost clinical time, we do have a cancellation policy in place. Providing at least 48 hours notice to cancel an appointment helps us to offer it to someone else. There is a 50% cancellation fee for appointments cancelled with less than 48 hours’ notice. Any appointments cancelled or rescheduled on the day (less than 24 hours’ notice) or missed appointments, will incur the full fee which you must pay prior to your next scheduled appointment.

    Who do I contact if it is urgent or if there is a crisis?

    Please note, flourish inside out is not a mental health crisis service. In case of a mental health crisis, we recommend going to your nearest hospital emergency department or contacting 000. You can also contact the Mental Health Telephone Intake Line on 1800 011 511. If you are suicidal, you can also contact Lifeline on 13 11 14 or the Suicide Call Back service on 1300 659 467. These services are available 24 x 7.

    What is the difference between a psychologist, developmental psychologist and clinical psychologist?

    All psychologists, regardless of specialities, have a four-year undergraduate degree specialising in psychology. Following this, there are different pathways. Some psychologists will complete a two-year internship period (4+2) to gain full registration. Others complete a two-year Masters degree in a specific area which includes coursework, a thesis, and 1000 hours of clinical placements. Still others go on to complete doctorate degrees. Developmental psychologists tend to specialise in the area of child and adolescent psychology, though there are many that work across the lifespan.